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Description
Smart Selling on the Phone and Online: Inside Sales That Gets ResultsBased on the author's TeleSmart 10 System for Power Selling, this award winning business book pinpoints the ten skills essential to high efficiency, high success sales performance in an age of telesales and digital selling. Smart Selling on the Phone and Online equips salespeople with the powerful tools they need to open stronger, build trust faster, handle objections better, and close more sales when dealing with customers they can't see face to
Based on the author's TeleSmart 10 System for Power Selling, this award-winning business book pinpoints the ten skills essential to high-efficiency, high-success sales performance in an age of telesales and digital selling. Smart Selling on the Phone and Online equips salespeople with the powerful tools they need to open stronger, build trust faster, handle objections better, and close more sales when dealing with customers they can't see face-to-face. You'll learn how to: overcome ten different forms of "paralysis" and reestablish momentum; sell in sound bites, not long-winded speeches; ask the right questions to reveal customer needs; navigate around obstacles to get to the power buyer; and prioritize and manage your time so that more of it is spent actually selling.The world of selling keeps changing, and sales professionals are on the front line of innovation to keep profits flowing. Combining an accessible text with clear graphics and step-by-step processes, Smart Selling on the Phone and Online will help any rep master the world of sales 2.0 and become a true sales warrior.Binding Type: Paperback
Publisher: Amacom
Published: 09/01/2009
ISBN: 9780814414651
Pages: 272
Weight: 0.85lbs
Size: 8.90h x 6.00w x 0.80d
Review Citations: Reference and Research Bk News 02/01/2010 pg. 125
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4.9 ★★★★★
Based on 808 reviews
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Product Reviews
★★★★★ 5
Instantly Loved by my Mini Aussie!
I wondered how long before my sharp-toothed mini-Aussie completely destroyed this cute duck toy. It was a Christmas present that he loved instantly. He plays with it everyday and it hasn't shown any tears or loose threads as he has destroyed other supposedly "tough" toys. Was happy the "quack" is audible but not annoying. Perfect. In a short time it became his favorite toy.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on January 13, 2026
★★★★★ 5
Cute fun toy
Style: Squirrel, Style: Squirrel
My pup doesn’t play with toys, she’s food driven but she absolutely loves this. The plush squirrels are just toys, but she goes after them like they’re treats. She chews and tosses them around once she gets one out. They haven’t torn, and it’s been a week so far. The quality of the tree and plush toys are higher than other burrow toys she has. It comes with 4 which is better than the typical 3. She’s small and though it doesn’t seem to be more difficult because the toys are bigger, she’s satisfied after getting only 2 out. Worth the little extra money.
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Reviewed in the United States on May 3, 2026
★★★★★ 5
My dogs love this toy!
Style: Rabbit
My small dogs Love this toy. They each bring me bunnies all day long. One bunny already has a little tear in it but easy to stitch. I'll see how long the toy lasts. So far it keeps them happy & busy.
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Reviewed in the United States on March 25, 2026
★★★★★ 5
Sturdy, cute and practical.
Style: Squirrel
These are so cute and practical. I have 2 mini schnauzer puppies and they are addicted to this play. It comes with 5 squirrels. They dig and smush into the holes in the tree to get the squirrels out. I throw them around and they play and then I put all the squirrels back in the tree. Again, they go right back to the process of smushing and digging around to get them back out. ALL the squirrels squeak! Excellent item, very sturdy tree and the squirrels can withstand quite a bit of aggressive play. (I've had to sew them a couple times)
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Reviewed in the United States on February 5, 2026
★★★★★ 4
Durable and adorable
Style: Turtle
Big dogs need love too. My boy is a Lab/Pyrenees mix and he carries his babies around everywhere. He is so gentle with them. He loves to get them out of their house, and keeps him busy mentally and physically. They are definitely indoor toys, but I would highly recommend these if you have a fur baby that gets a favorite toy and cares for the special toys for a long time. The only down side is the external stuffed “house” rips apart so we are left with the little bunnies, squirrels and turtles without their homes.
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Reviewed in the United States on December 29, 2024
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