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USA
- USA
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- USA
- CAN
Ships within 48 hours · Estimated delivery Jul 9 - Jul 14
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Description
HPE Care Pack Proactive Care Service - Extended Service - 3 Year - Service Ff 5700 Pc ServiceThe HPE Care Pack Proactive Care Service is a premium IT maintenance solution tailored to meet the needs of businesses of all sizes. Designed with a focus on proactive support and efficient service delivery, this extended service package offers three years of comprehensive coverage to ensure optimal performance of your HPE infrastructure. With 24 7 availability and a host of unique features, this service guarantees that your operations will run
The HPE Care Pack Proactive Care Service is a premium IT maintenance solution tailored to meet the needs of businesses of all sizes. Designed with a focus on proactive support and efficient service delivery, this extended service package offers three years of comprehensive coverage to ensure optimal performance of your HPE infrastructure. With 24/7 availability and a host of unique features, this service guarantees that your operations will run smoothly without interruption.
- 24/7 Availability: Enjoy round-the-clock support that ensures any technical issues are addressed promptly, minimizing downtime and keeping your business operational at all hours.
- On-Site Maintenance: Experience the convenience of on-site service, with technicians coming directly to your location for repairs and maintenance, enhancing productivity and streamlining the process.
- Parts & Labor Included: Rest easy with the knowledge that parts replacement and labor costs are covered, providing predictable budgeting and peace of mind for unexpected issues.
- Flexible Scheduling: The service offers great flexibility in scheduling work hours, locations, and assignments, making it easy to integrate maintenance into your operational workflow.
- Extended 3-Year Coverage: This package ensures you maintain peak productivity for three years, receiving timely support that allows you to focus on your core business objectives without interruption.
Technical Details
- Service Type: Proactive Care Service
- Duration: 3 Years
- Support Hours: 24 x 7
- On-Site Response Time: 6 Hours
- Service Coverage: Parts and Labor included
- Service Location: On-site
How to Install
To activate your HPE Care Pack Proactive Care Service, follow these simple steps:
- Purchase the HPE Care Pack Proactive Care Service from an authorized retailer or directly from HPE.
- Register your service online using the HPE service registration portal by entering your product details and care pack information.
- Receive confirmation of your service activation along with instructions on how to access support.
- Keep the service details handy for seamless communication with HPE support whenever assistance is needed.
Frequently Asked Questions
- What is included in the HPE Care Pack Proactive Care Service? This service includes 24/7 technical support, on-site maintenance, parts and labor coverage, and flexible scheduling options over a three-year period.
- How quickly can I expect service after logging a support ticket? With on-site response times of 6 hours, you can expect prompt service that minimizes downtime and keeps your business running smoothly.
- Can I customize the service coverage hours? While the service is available 24/7, if you require specific scheduling adjustments, please discuss them with your HPE representative during the registration process.
- Is there a limit to the number of service calls I can make? No, there is no limit on the number of service calls. Our goal is to ensure your IT systems operate at their peak performance.
- What should I do if I need to escalate a support issue? If you need to escalate a support issue, please follow the escalation procedures outlined in the HPE support documentation or contact your designated HPE account manager.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.5 ★★★★★
Based on 102 reviews
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Product Reviews
★★★★★ 1
As long as longevity isn’t required
Color: Graphite, Style: Keyboard
Love this keyboard, I chose the ProtoArc EM11 NL Bluetooth Ergonomic Mouse to go with it. Could not be more pleased with quality and heft of the keyboard specially at the price point. Whisper silent and easy to pair. Excellent choice.
******UPDATED******
Had to come back and downgrade to 1 star. Keyboard quit on me after 3 months. Phantom keystrokes, like I was holding down one letter. It was a slow burn until I couldn’t take it anymore. Thought it was a one off. Replaced the batteries etc. If you just need something for a month or so while waiting or saving for something better, go for it. Totally fits the ‘you get what you pay for’ idiom.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on October 23, 2025
★★★★★ 5
Great Keyboard
Color: Graphite, Style: Keyboard
I bought the keyboard only, because I already had the bluetooth mouse. This is a very good keyboard. I was concerned when ordering that the keys maybe be mushy without having seen a display, but I've not found them to be so at all. The keys do not click loudly like every other keyboard I've ever used, but the keys are every bit responsiveness and snap like others. After using it a couple hours, I don't really notice the lack of clicking . . . and found it actually does have its own distinct muffled sound.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 16, 2026
★★★★★ 5
Well Worth the Money
Color: Graphite, Style: Keyboard
I bought this keyboard after my last bluetooth one crapped out. I wasn't looking for anything fancy, and it's not. But it is comfortable, and I like the way the keys feel. Honestly, I even like the way it looks.
The only downside is that one of the control buttons near the shift button will erase an entire sentence or two if it is accidently touched. That's annoying, but not enough for me to give it a four star.
It's fairly quiet. I actually like the way it sounds.
I use it every day, sometimes for a couple of hours. The batteries are going strong.
I am glad I didn't go for a more expensive option. It doesn everything I want it to.
It's compatible with my tablet and connects right away. I don't even have to reconnect it every time. I just start tapping the keys and it is ready to go fairly quickly.
Over all, this is a great value for your money. I highly reccommend it.
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Reviewed in the United States on April 7, 2026
★★★★★ 5
Sleek design, recommend
Size: 13 Inch, Color: Black 8 Pcs
Very good quality
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Reviewed in the United States on May 27, 2026
★★★★★ 5
Great quality.
Size: 12 Inch, Color: Black 8 Pcs
Works as expected easy to install. Look nice.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on February 9, 2026
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